Tag Archives: retailing

Brave New World

The past few decades have seen massive social changes, and even the most superficial scan of the current state of affairs leads to the inexorable conclusion that we “ain’t seen nothin’ yet.”

I don’t think there’s a sufficient appreciation of the economic side of that change. Think, for example, of the imminent phenomenon of self-driving cars, and the ongoing collapse of brick-and-mortar retailing.

Self-driving vehicles will eliminate the jobs of five million people nationwide. These are people who make their living driving taxis, buses, vans, trucks and e-hailing vehicles; according to a Harvard labor economist, those jobs represent 3% of the national workforce, and most of them are held by men without college degrees, a demographic that has already been hit hard by the loss of 5 million manufacturing jobs since 2000.

Then there’s the cratering of traditional retailing.  More and more Americans shop on line, and one result is the proliferation of empty storefronts in the nation’s malls. Those empty shops signal the loss of thousands of clerking and sales positions. Warehouse work and online “customer service” jobs are unlikely to replace them all.

As I have written previously, international trade is not the culprit;  automation is what is relentlessly driving job losses, and automation isn’t confined to robots in coal mines or on the factory floor. We no longer hire people to pump our gas; a single secretary handles jobs that used to require three or four; automated check-outs are everywhere from the drug store to the parking garage. In many cases, these innovations create new jobs— requiring new and more demanding skills—but in many cases, they don’t.

And then there’s climate change. The deniers can stick their fingers in their ears and chant “la la la I can’t hear you” all they want, but ice keeps melting, weather keeps getting more unpredictable, oceans keep warming and rising, hurricanes get more powerful…and barring an unlikely concerted effort, by the end of this century large areas of the planet will become unlivable. One result will be mass migration on an unprecedented scale.

How will we cope with that when we can’t even resettle a comparatively small number of Syrian refugees?

One of the reason people are climate change deniers is the fact that the worst consequences are still some decades off, and they can pretend those consequences aren’t real. The economic threats posed by mass joblessness will be felt a lot sooner. And we are already encountering entirely new challenges posed by the acceleration of technology. One of my students wrote his research paper on –I kid you not–the legal liabilities of artificial intelligence. (It was an A+ paper, too.)

The paper considered the uses (and misuses) of ‘personal assistants” like Siri and Google Assistant. Legitimate concerns go well beyond identification theft through hacking.  If someone tells his personal assistant he intends to do something illegal, does the device (or its programmer) have a responsibility to remind him it’s illegal? To call the cops?  What if you tell your assistant you plan to commit suicide by jumping off a bridge, and it obediently gives you directions to the nearest bridge? What if a crime is committed at your home and the police want to confiscate your personal assistant to determine who was interacting with it and at what time–is the assistant to be treated like the books of a business (discoverable) or is it entitled to protection against self-incrimination?

You may think this is all too fanciful, but Amazon has argued that First Amendment Free Speech rights should be extended to its Alexa assistant in certain circumstances, and a court has ruled that the way Google ranks search results is entitled to First Amendment protection.

Bottom line: humans on this planet are entering a twilight zone in which familiar work is disappearing, new technologies are forcing us to confront unfamiliar questions, the gap between the “haves” and the “have nots” is becoming gargantuan–and all of this is happening in an environment that is drastically changing, both climatically and socially.

It really isn’t a good time to be governed by a clueless buffoon and a Congress filled with third-rate intellects and corrupt panderers.


Disappointing News

There are so many real problems in today’s world that it seems extremely petty to complain about this, but I see that The Indianapolis Star is negotiating with the Simon Company to move into the space previously occupied by Nordstrom.

The City has worked long and hard to get a critical mass of retailing in the downtown core. An adequate retail presence is necessary if we are to continue the residential rebirth downtown: these uses are co-dependent. We need enough people who live downtown to support retail uses, and we need retail uses that are convenient in order to attract downtown residents.

We’ve already lost the site of the former Borders to a bank. Now we are losing the Nordstrom site– a prime retail location that many hoped would be filled by a Macy’s or similar shopping destination.

When I first worked downtown, I was a lawyer at what was then considered a large firm (52). There were perhaps two places to have lunch; there was nowhere to shop. When I first moved downtown, there was no grocery. (What is now Marsh and was O’Malia’s was then an old and decrepit Sears Roebuck, with blue metal siding.) City officials and not-for-profit organizations have worked hard over the ensuing years to revive the core of our city, to attract a broad mix of uses, and to make it a place people want to live in and visit.

It’s worrisome enough that the soaring crime rate is once again making people hesitant to attend downtown events. If we lose the things that attract people downtown, that’s a double whammy.

This is just one location–albeit an important one–and obviously, Simon can do what it wants with its own property.  But it’s disappointing–another lost opportunity at a time when Indianapolis lacks the political and civic leadership that over the years turned “Naptown” into a great place to live.