Interestingly, despite a widespread belief that the voluntary sector is an important generator of social capital, no one to date has studied whether the seemingly inexorable growth of government contracting with nonprofit organizations might be contributing to a decline, slowing that decline, or changing the character of the social capital that is produced.
Unasked Questions
Associate Professor
School of Public & Environmental Affairs
Indiana University Purdue University Indianapolis
801 West Michigan St. #4061
Indianapolis, IN 46202
shekenne@iupui.edu
Professor
School of Public & Environmental Affairs
Indiana University Purdue University Indianapolis
801 W. Michigan Street
Indianapolis, IN 46202
wbielefe@iupui.edu
Richard Stazinski
School of Public & Environmental Affairs
Indiana University
Bloomington, IN
mstazin@iu.edu
Unasked Questions
“Our basic argument is that nonprofit organizations are an important part of local social networks that connect individuals and organizations within a community. These social networks are critical to the development of local community capacity to solve social problems, support individuals, and mobilize residents for collective action.” (Backman & Smith 2000, 356).
“Nonprofits may be more capable than government or market organizations of generating social norms of trust, cooperation and mutual support due to their concoercive character and appeals to charitable and social motives.”
“Good governance relies both on social capital within communities, for the purpose of self-governing, and especially social capital that spans the public-private divide. Non-governmental organizations play a crucial role in cultivating and representing such social capital, and in improving public services more generally.” (Brinkerhoff 2003)
“Although there is no empirical research on the question of whether increased reliance on commercial income, or on marketlike funding mechanisms, dampens the ability of nonprofits to generate social capital, there are reasons to believe that it may.” (p. 362)
“American social policy is in the midst of a dramatic restructuring of the
way public social services are provided. Although government funding of
nonprofit service organizations dates to the colonial period, only in the last 25 years did this government-nonprofit strategy emerge as a widespread and favored tool of public service delivery. But entrusting the most vulnerable citizens and the most delicate service tasks to private agencies is not simply a matter of choice between “making” or “buying” services. This might be the case when one considers contracting out for pencils, computer services, or strategic weapons. But when it comes to purchasing the care and control of drug addicts, the safety and nurturing of children, the relief of hunger and the regulation of family life (through child protective activities) from private agencies, other values than efficiency are at stake. We contend that the impact of this transformation on the future of the American welfare state has not received adequate attention.”
- There is little or no scholarship investigating whether participation in government itself, by serving on boards and commissions, ad hoc committees and the like, facilitates the production of social capital. It seems reasonable to conclude that such activities may create bridging social capital. Certainly, such service is likely to bring the citizen into contact with persons he otherwise might not meet, and the common experience of service has the potential of generating trust and reciprocity. As government outsources for more and more functions, however, it relies less on such boards and commissions and more on the “experts” who hold the relevant contracts (Kennedy 2001). Citizens are increasingly excluded from communal activity and arenas for democratic deliberation. Has this exclusion affected the production of social capital?
- When nonprofit organizations contract with the state to provide services, they become accountable in ways that are qualitatively different from the accountability owed to board members and even donors. Governments quite properly require fiscal and programmatic reporting, employment of minimum financial management standards, and a level of professionalism in the delivery of services. Overall, such requirements undoubtedly improve the efficiency and management practices of the nonprofit involved. Lester Salomon, among others, has written about the amateurism of the nonprofit sector[4], and has contrasted that amateurism with the professionalism of public and private agencies. (Salomon 1987). The question is whether the more businesslike, more streamlined, more professionalized organizations that emerge as a result of this public-private partnership are still able to provide the benefits—including, but not limited to, social capital generation—that truly voluntary associations afford, and if so, whether and how the nature of those benefits changes. A 1997 GAO report links dependence by American nonprofits on government contracting to a reduction in grass-roots education efforts by such organizations. Sundeep Aulakh has reported a similar phenomenon in Great Britian, suggesting that
“as voluntary agencies take on the state’s delivery functions, their defining qualities such as encouraging community development and participation are threatened. (Rochester, 1996; Todd and Ware, 2000) Ultimately, it has been argued that as voluntary agencies have increasingly taken on the state’s delivery functions (and as the state influences their management) they have become agents of the state.”
- Many of the criticisms of privatization understood as government contracting revolve around questions of accountability (Kennedy 2001; Dannin 2001). If, as some have suggested, government transparency and accountability are often compromised by contracting regimes, one potential consequence is increased citizen distrust of government agencies. Anecdotal evidence suggests that such distrust is a real problem, at least in the United States. Trust in government can be understood as a “linkage” that enables community building and collective action. It is part of the more generalized trust we speak of in connection with bridging social capital. Similarly, if government contracting leads to perceptions of favoritism and cronyism (more likely when the contractor is for-profit, certainly, but not entirely absent in the voluntary sector), norms of both trust and reciprocity may suffer. Is privatization eroding trust and reciprocity in this way, and if so, what is the effect (if any) on social capital?
- Emerging evidence suggests that privatization-cum-contracting may be stifling grass-roots advocacy efforts by private, voluntary organizations as well as by for-profit contractors. (GAO, Cremson and Ginsberg 2002; Gittel 1980) In democratic systems, citizenship implies participation in democratic deliberation; indeed, to the extent that social capital is valued, it is in large part because it is deemed to facilitate that participation. In this context, it is well to recall the Backman and Smith observation cited above, to the effect that social capital is a product of the broader networks in a community. Putnam (2000) uses political participation as an indicator of the presence or absence of social capital; if contracting depresses such participation, we must ask whether the consequence is to diminish social capital.
- The evidence suggests that when nonprofits or NGOs contract with government, decision-making within the contracting organization tends to shift from the board of directors to the executive director (Smith and Lipsky 1993). Staff tends to grow as well, crowding out volunteers in favor of hired personnel who report to the Executive Director. If social capital grows out of collective action and decision-making, the shift to individual authority and away from collective deliberation by boards informed by significant input from volunteers may lessen its production.
- Contracting also increases the likelihood that voluntary organizations will become more bureaucratic, posing obstacles to collective action by the staff. Certain organizational structures are more conducive to enabling employees to work together in a more horizontal, collective manner. To the extent hierarchical structures diminish opportunities for collective action, has social capital formation been compromised?
- As has been noted, nonprofits that contract with government become more professionalized. One aspect of this phenomenon is a diminished role for clients in the organization. One of the distinguishing characteristics of many nonprofit organizations is their approach to those they serve; indeed, it is this respect for the worth of each human being that is often cited as a reason to hope for better results from nonprofits than from government agencies or for-profit contractors in some areas of social service provision. However, public agencies often require that contractors employ credentialed and professional staffs, in order to ensure a minimum quality of service, and the consequence is often to discourage the use of some clients to help others. (An example: Austin Center for Battered Women was founded on the feminist belief that battered women benefit from informal relationships with shelter workers, and from participating in self-help and peer support groups. As the organization became more “professional” and bureaucratic, residents became service recipients who were excluded from such collaborative opportunities (Ahrens 1980).) If such incidents are widespread, and if client participation is supportive of social capital formation, does this situation contribute to a decline in social capital?
- To the extent that nonprofits or NGOs become financially dependent upon government contracts, opportunities for decision-making may shift from the voluntary association to the government, diminishing occasions for democratic deliberation. Government typically tells its contractors what services to purchase, what clients to serve, what services those clients should receive, and which clients should be given priority. Decisions that were once made in a collective fashion by the volunteers and board members are now made by government. Smith (1999, p. 198) gives an example: a nonprofit organization located in Seattle provides an array of programs for immigrants, with a special emphasis on housing construction and renovation, and economic development. The organization relies upon government contracts for much of its income, and much of this funding comes with significant conditions and extensive monitoring. Board members lament their loss of control over their programming; decision-making has shifted from broad policy matters to questions about how to implement government directives. Does this shift in board jurisdiction have implications for social capital?
- Government support of nonprofits and NGOs can crowd out private donations. (Brooks 2000) To the extent that the act of charitable giving is itself a generator of interest and involvement in the broader community, we might ask if this consequence of contracting also might suppress formation of social capital.
For example, in “Charitable Choice: First results from Three States” we recently reported on the experiences of smaller, strongly “faith-based organizations” that had only recently begun contracting with government agencies to provide social services to welfare recipients. (The impetus for their participation was the Charitable Choice provision of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996. That bill was a complete overhaul of the welfare system in the United States.) Among our findings was that such religious organizations experienced an increase in the number of other organizations with which they networked. Strongly faith-based organizations, which typically entered the contracting regime with the smallest networks, made new contacts and self-reported positive changes in their missions as a result of the experience. If other nonprofit contractors share the experience of these strongly faith-based organizations, the result could be an increase in the generation of social capital by such organizations.
Stolle, Dietlind, and Thomas R. Rochon. 2001. “Are All Associations Alike? Member Diversity, Associational Type, and the Creation of Social Capital.” Pp. 143 – 156 in. . Edited by Bob Edwards. Hanover, NH: University Press of New England.
Brooks, Arthur C. “Is There a Dark Side to Government Support for Nonprofits?” May/June 2000, Vol. 60, No. 3
Wolfgang Bielefeld Professor School of Public & Environmental Affairs Indiana University Purdue University Indianapolis 801 W. Michigan Street Indianapolis, IN 46202
Sheila Suess Kennedy Associate ProfessorSchool of Public & Environmental AffairsIndiana University Purdue University Indianapolis 801 West Michigan St. #4061 Indianapolis, IN 46202Wolfgang Bielefeld Professor School of Public & Environmental Affairs Indiana University Purdue University Indianapolis 801 W. Michigan Street Indianapolis, IN 46202
Sheila Suess Kennedy Associate ProfessorSchool of Public & Environmental AffairsIndiana University Purdue University Indianapolis 801 West Michigan St. #4061 Indianapolis, IN 46202Wolfgang Bielefeld Professor School of Public & Environmental Affairs Indiana University Purdue University Indianapolis 801 W. Michigan Street Indianapolis, IN 46202
Sheila Suess Kennedy Associate ProfessorSchool of Public & Environmental AffairsIndiana University Purdue University Indianapolis 801 West Michigan St. #4061 Indianapolis, IN 46202Wolfgang Bielefeld Professor School of Public & Environmental Affairs Indiana University Purdue University Indianapolis 801 W. Michigan Street Indianapolis, IN 46202
Sheila Suess Kennedy Associate ProfessorSchool of Public & Environmental AffairsIndiana University Purdue University Indianapolis 801 West Michigan St. #4061 Indianapolis, IN 46202Wolfgang Bielefeld Professor School of Public & Environmental Affairs Indiana University Purdue University Indianapolis 801 W. Michigan Street Indianapolis, IN 46202