The Real Problem with Trolls

In a response to a prior post–made in the middle of a somewhat heated discussion generated by that post–a commenter complained that his contributions to the debate had simply been ignored by others, even though they’d been accompanied by links to what he described as “liberal” references.

As regular readers of this blog know, I rarely participate in the conversations triggered by my daily posts/rants. (I do read most of the comments.) There are two reasons for that, one practical and one more-or-less philosophical: the practical reason is that I have a day job, and I can’t afford the additional time thoughtful engagement would take; the “philosophical” reason is that the blog is intended to generate responses and in a very real sense, to allow readers to educate me–which many of you, especially my “regulars” regularly do.

But the complaint was that no one was responding to points made by this particular individual, and that such non-responsiveness–at least in the eye of the commenter–was characteristics of the disinclination of “liberals” to engage with those who disagreed.

To the extent that complaint is justified, I don’t think it’s a consequence of political orientation, conservative or liberal. I think the problem is trolls.

I firmly believe that trolls–and this blog has a couple of persistent ones–want nothing more than to stir the pot. They present themselves as angry and troubled individuals whose goals are limited to insulting and “bomb throwing.”  For whatever reason (I’m no psychiatrist) they are uninterested in genuine dialogue, so responding to them is a waste of time.

Given the amount of time they spend spewing, it’s a good guess that they don’t have what the rest of us call “lives.”

I firmly believe that responding to such people is counterproductive; it simply draws otherwise reasonable people into whatever game they are playing.

The problem occurs when people who aren’t trolls, but who may have made their points in fairly antagonistic ways, enter the conversation. Readers lump those folks in with the trolls, assume that they are uninterested in real conversation, and thus don’t take what they perceive to be the bait.

This is precisely why civility is so important in this context. When dissenting opinions are offered in a civil fashion, it invites dialogue and engagement. Civility is especially important online, because online discussion doesn’t allow us to see body language or hear tone of voice–the cues that we get in other contexts that flesh out the sender’s intended message and help to prevent miscommunication. It’s really easy to be misunderstood on line (especially for people like me, who tend to be rather snarky), which is why it’s so important to frame our online communications with care, and to avoid sharing our passions in a manner that comes across as offensive or insulting.

If the perfectly appropriate response to trolls–ignoring them–puts a damper on the exchange of ideas between people genuinely interested in engaging in conversation, it may be understandable, but it’s a shame.

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Do You Know What Your City Clerk Does?

Ah, democracy! Where citizens (okay, at least the ones who bother going to the polls) choose their public servants, after weighing their qualifications for the positions to be filled.

So, I’ll ask an inconvenient question: what does your City Clerk do? How about the auditor? Assessor? Recorder? What about those offices at the state level?

According to the Indiana Code, city clerks perform the following tasks:

(1) Serve as clerk of the city legislative body under IC 36-4-6-9 and maintain custody of its records.
(2) Maintain all records required by law.
(3) Keep the city seal.
(4) As soon as a successor is elected and qualified, deliver to the successor all the records and property of the clerk’s office.
(5) Perform other duties prescribed by law.
(6) Administer oaths when necessary in the discharge of the clerk’s duties, without charging a fee.
(7) Take depositions, without charging a fee.
(8) Take acknowledgement of instruments that are required by statute to be acknowledged, without charging a fee.
(9) Serve as clerk of the city court under IC 33-35-3-2, if the judge of the court does not serve as clerk of the court or appoint a clerk of the court under IC 33-35-3-1.

Among those “other duties prescribed’–at least in Indianapolis, the Clerk hands out and certifies marriage licenses (and can officiate at marriage ceremonies), handles child support payments, serves on the County Election Board and administers elections.

So here’s my question: how much of this did you–my savvier-than-the-average-citizen readers–know?

We could engage in a similar test for a number of other city and state offices. Which raises the question, how many of these positions should we actually be voting for?

I’ll be the first to admit that I have no basis upon which to form an opinion of the relative merits of candidates for Coroner, to pick just one example. Most of us simply vote for the candidates endorsed by the political party we favor (assuming we vote at all); that being the case, wouldn’t we be better served to make the positions appointive?

What are the pros and cons?
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Competence and Confidence

I absolutely loved this article from the Harvard Business Review, with the provocative title “Why Do So Many Incompetent Men Become Leaders?”

I hasten to reassure my husband, three sons and many male friends that he focus wasn’t  on male incompetence; it was an inquiry into why incompetent men are more likely to be promoted into top levels of management than competent women. The opening paragraphs really tell the story.

There are three popular explanations for the clear under-representation of women in management, namely: (1) they are not capable; (2) they are not interested; (3) they are both interested and capable but unable to break the glass-ceiling: an invisible career barrier, based on prejudiced stereotypes, that prevents women from accessing the ranks of power. Conservatives and chauvinists tend to endorse the first; liberals and feminists prefer the third; and those somewhere in the middle are usually drawn to the second. But what if they all missed the big picture?

In my view, the main reason for the uneven management sex ratio is our inability to discern between confidence and competence. That is, because we (people in general) commonly misinterpret displays of confidence as a sign of competence, we are fooled into believing that men are better leaders than women. In other words, when it comes to leadership, the only advantage that men have over women (e.g., from Argentina to Norway and the USA to Japan) is the fact that manifestations of hubris — often masked as charisma or charm — are commonly mistaken for leadership potential, and that these occur much more frequently in men than in women.

A few other gems from the article’s recitation of research results:

This is consistent with the finding that leaderless groups have a natural tendency to elect self-centered, overconfident and narcissistic individuals as leaders, and that these personality characteristics are not equally common in men and women….

Our normative data, which includes thousands of managers from across all industry sectors and 40 countries, shows that men are consistently more arrogant, manipulative and risk-prone than women.

The paradoxical implication is that the same psychological characteristics that enable male managers to rise to the top of the corporate or political ladder are actually responsible for their downfall. In other words, what it takes to get the job is not just different from, but also the reverse of, what it takes to do the job well. As a result, too many incompetent people are promoted to management jobs, and promoted over more competent people.

Um..calling Carly Fiorina and Donald Trump…

There is much, much more, and it’s all well worth the read….Nothing like having your darkest suspicions confirmed by researchers at Harvard!

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I Think I’ve Heard This Song Before…

Hell, I’ve sung this song!

There has been a steady exodus of former national GOP officials out of the party. Bruce Bartlett, Norman Ornstein, Lawrence Wilkerson… plus a host of far less prominent folks. And then there are the bewildered, reasonable Republicans who are still trying to work within the party for a return to its formerly responsible conservatism.

Now, it’s Ben Bernanke.

You will recall that Bernanke was chosen by the Republican White House to chair the Federal Reserve after  Alan Greenspan left. He had formerly headed up George W. Bush’s Council of Economic Advisors.

Bernanke has now published a book, “The Courage to Act,” detailing his experiences and defending the Fed’s performance during the Great Recession. In the book, Bernanke explained his growing disappointment with the GOP.

“I tried to listen carefully and accept thoughtful criticisms,” Bernanke wrote. “But it seemed to me that the crisis had helped to radicalize large parts of the Republican Party.”

 Though Bernanke isn’t ready to side with Democrats, he no longer associates with his former party. He “lost patience with Republicans’ susceptibility to the know-nothing-ism of the far right. I didn’t leave the Republican Party. I felt that the party left me.”
The break doesn’t come as too big of a surprise. During his tenure, Bernanke at times abandoned subtlety and pleaded with congressional Republicans – whose policies Bernanke saw as making the economy worse – to be more responsible. GOP lawmakers consistently refused.

Indeed, by 2013, when Republicans were trying to blame President Obama for the sluggish recovery, Bernanke said quite clearly that the biggest obstacle to stronger growth was the Republicans’ economic agenda.

When I “came out” as a Democrat in 2000, appalling many of my wonderful friends in the Marion County GOP, I was often asked why I’d left a party that I had belonged to for over 35 years.

My answer was identical to Bernanke’s: I didn’t leave; the party left me.

Today’s radical anti-woman, anti–immigrant, anti-science, pro-“God Guns & Guts” GOP is nothing like the party I joined and worked for so long ago.  It’s hard for people who weren’t around when Republicans were thoughtful adults and genuine conservatives to believe just how far the GOP has moved to the right, but here’s a chart with visual evidence of the extent of the radicalization…

The real question: will the inevitable defeat of its Presidential candidate (you can’t gerrymander the country) serve as a wake-up call and an incentive to move back toward reality? Or will the Grand Old Party break into its increasingly fractious factions?
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The Perils of “Balance”

I love Paul Krugman. Unlike most economists (apologies to certain of my academic colleagues), he writes clearly–as if he is actually interested in communicating, rather than impressing–and more often than not, he hits that proverbial nail squarely on the head.

Even for Krugman, though, “The Crazies and the Con Man” was exceptional. Krugman’s subject was the GOP effort to get Paul Ryan to accept the Speaker’s gavel. You really need to click through and read the entire column, but I’ll share a few of the gems:

What makes Mr. Ryan so special? The answer, basically, is that he’s the best con man they’ve got. His success in hoodwinking the news media and self-proclaimed centrists in general is the basis of his stature within his party. Unfortunately, at least from his point of view, it would be hard to sustain the con game from the speaker’s chair.

To understand Mr. Ryan’s role in our political-media ecosystem, you need to know two things. First, the modern Republican Party is a post-policy enterprise, which doesn’t do real solutions to real problems. Second, pundits and the news media really, really don’t want to face up to that awkward reality….

After offering several examples of the GOP’s lack of policy seriousness (where is that alternate health plan??), Krugman hones in on the real problem:

Most of the news media, and most pundits, still worship at the church of “balance.” They are committed to portraying the two big parties as equally reasonable. This creates a powerful demand for serious, honest Republicans who can be held up as proof that the party does too include reasonable people making useful proposals….

But Mr. Ryan has been very good at gaming the system, at producing glossy documents that look sophisticated if you don’t understand the issues…He is to fiscal policy what Carly Fiorina was to corporate management: brilliant at self-promotion, hopeless at actually doing the job. But his act has been good enough for media work.

Krugman attributes Ryan’s reluctance to take the Speaker position to a recognition that his  “con” wouldn’t survive the additional scrutiny.

Predictions aside, however, the Ryan phenomenon tells us a lot about what’s really happening in American politics. In brief, crazies have taken over the Republican Party, but the media don’t want to recognize this reality. The combination of these two facts has created an opportunity, indeed a need, for political con men. And Mr. Ryan has risen to the challenge.

I hate to sound like a broken record, but this analysis–like so many others–points to the  American media’s major contribution to the cluster-f**k that is our current national legislative branch. Until the media and those of us who depend upon it for essential information understand and appreciate the difference between balance and accuracy, we will continue to be disappointed by con men.

And wonder why our government doesn’t work anymore.

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