Communicating In The Age Of The Bubble

This is the speech I gave yesterday to the Public Relations Club of Indianapolis.

Democracies require ongoing discussions by participants who share a reality. Thanks to social media, conspiracy theories, “fake news,” and political polarization, Americans today occupy alternative realities. We talk past each other, not to each other, a problem exacerbated by distressingly low levels of civic literacy.

Most people have heard Daniel Moynihan’s famous quote to the effect that we are all entitled to our own opinions, but not to our own facts. Less famous, but equally true, is this quote from the science fiction writer Philip K. Dick: “reality is that which, when you stop believing in it, doesn’t go away.”  I think Neil DeGrasse Tyson said something like “Reality doesn’t care whether you believe it or not.”

The problem is, without a shared belief in a shared reality, productive public discourse becomes impossible. When it comes to the exercise of democratic self-government, we also need a shared understanding of the basic premises upon which our system was built. People don’t need to be constitutional scholars, but they do need to know the philosophy of our system, what I call “America’s foundational values.” We don’t even have to agree with the principles and values the founders incorporated in our constituent documents:  we just need to know what they were, and how 200+ years of jurisprudence have changed and enlarged them.

People who know me know that civic literacy has been an obsession of mine for years. I’m not going to belabor it for my entire talk, I promise, but I do want you to understand what I mean when I say that civic ignorance is preventing informed civic participation by too many Americans.

For a number of years, it has been clear that what I call “civic literacy”—knowledge of the U.S. Constitution and Bill of Rights, the basics of American history, at least a nodding acquaintance with what is meant by the Rule of Law—has been in very short supply.

Let me just share some statistics that illuminate the extent of the problem. (There’s a lot more depressing research on IUPUI’s Center for Civic Literacy website.) A few years ago, the Oklahoma Council of Public Affairs asked high school seniors in that state some simple questions about government. Here are a few of those questions and the percentages of students who answered them correctly—and let me also assure you that there are dozens of studies confirming that, unfortunately, Oklahoma isn’t an outlier:

What is the supreme law of the land? 28%

What do we call the first ten amendments to the Constitution? 26%

What are the two parts of the U.S. Congress? 27%

How many justices are there on the Supreme Court? 10%

Who wrote the Declaration of Independence? 14%

What are the two major political parties in the United States? 43%

We elect a U.S. senator for how many years? 11%

Who was the first President of the United States? 23%

A recent survey found only 24 percent of Americans could name the three branches of government—that’s down from that same survey’s result of a pathetic 36% just a few years ago. Fewer than half of 12th graders can describe federalism. Only 35% can identify “We the People” as the first three words of the Constitution. Only five percent of high school seniors can identify or explain checks on presidential power.

Americans are equally uninformed about important current events and issues: a survey taken during the widely publicized effort to repeal the Affordable Care Act found that a full third of Americans didn’t know that the Affordable Care Act and Obamacare are the same thing. Another survey found that only 47% of Trump voters know that Frederick Douglass is dead.  Closer to home, Indiana had the lowest voter turnout in the nation in 2014; when the Center for Civic Literacy fielded a survey asking why, 20% of the Hoosiers who didn’t show up at the polls said they didn’t vote because they didn’t know enough about the candidates or the issues.

One obvious problem with civic ignorance is that citizens who don’t know what the Constitution requires don’t recognize when proposed laws would violate it.  Here in Indiana, we have a legislature in which a number of lawmakers can’t tell the difference; As I’m sure you’ve seen in the news, both local and national, Milo Smith, a Republican from Columbus, has proposed a law that would require the owners of the Colts to refund ticket prices to attendees “offended” by athletes “taking a knee”– that is, by athletes exercising their First Amendment rights. (We can discuss the constitutional defects of that suggestion during Q and A, if they aren’t immediately apparent.) This proposal has generated national scorn, and made Indiana look like a backwater. Again.

Here’s my premise: Legislators and informed citizens should be able to recognize the difference between a policy they disagree with and one that is unconstitutional.

There is another “small d democratic” electoral problem with our dismal lack of civic knowledge; citizens can’t evaluate the performance of their elected officials if they’re unaware of the standards to which those officials should be held.

The ability of citizens to determine what constitutes accurate information—not just about our Constitution and legal system, but about science, about history, about economics, and about what happened yesterday—is critically important. Right now, even thoughtful people are unsure of who and what to believe.

That insecurity leads to distrust, and when people don’t trust their social and governmental institutions, society doesn’t function. Government doesn’t function.

Don’t kill this messenger, but the Public Relations profession bears a disproportionate responsibility both for the loss of trust and for people’s inability to sort the wheat from the chaff. I’m not talking about “puffery”—anyone who ever sold anything in the marketplace has been guilty of that, probably from the time of the Roman agora. I’m thinking of the far more sophisticated cultivation of purposeful distrust, that started really being socially problematic with its use by big tobacco. As I’m sure you all know, when science confirmed the health hazards of smoking, tobacco companies hit on a brilliant strategy: rather than debating the science, rather than responding with the dubious “findings” of their own shell “institutes,” they insisted that the jury was still out. No one really knows whether smoking is the cause of X, Y or Z.

The “who knows” tactic worked for Big Tobacco for a long time—if it hadn’t been for some industry whistleblowers, it might still be working. Today, that approach has been adopted by other industries that pose a threat to public health, most notably, the fossil fuels industry. Oil, gas and coal producers rarely argue anymore that climate change isn’t real; they say the science of causation is unsettled, that we don’t “really know” whether the changes that have become too obvious to miss are due to carbon warming the atmosphere, or whether they might be part of natural fluctuations, or something we have yet to identify. (What do 97% of climate scientists know, anyway?)

Then these profit-motive encouragements of uncertainty met the Internet, where conspiracy theories and political spin and propaganda intensified mistrust. These days, sane people don’t know what to believe; crazy people—whose ranks seem to be growing—believe all sorts of bizarre shit. Hillary Clinton is running a child sex ring out of the basement of a pizza parlor. Barack Obama was born in Kenya, and someone, somehow managed to get his birth announcement published contemporaneously with his birth in Hawaii because they knew he’d be President someday. Right.

I tell my students, if you want to believe that aliens landed in Roswell, I can find you five websites with pictures of the aliens’ bodies on them…

Rightwing and Left wing “news” sites constantly pump out propaganda that then is circulated through Right and Left social media bubbles. And to return to that horse I keep beating, if you are ignorant of how government works, if you can’t tell the difference between science and religion, if you don’t know the definition of “fascism” “socialism” or “capitalism”—you have no yardstick to apply, no way to evaluate the credibility of what your friends are posting, or the President is tweeting.

Words are the stock in trade of your profession, so it should really worry you that words are losing their meaning. If “socialist” is an epithet, rather than a description of a particular economic system, we can’t communicate. And you probably shouldn’t get me started on “liberal” and “conservative.” I think the GOP’s support of Donald Trump is pretty conclusive evidence that the party is not conservative—certainly not in the sense of political philosophy.

I’m a good illustration of how empty the words “conservative” and “liberal” have become—and how far the political pendulum has swung. In 1980, I was a Republican candidate for Congress. I was pro-choice and pro-gay-rights, and I won the GOP primary; when I lost the general election to Andy Jacobs, multiple people—most of them Republican– told me they couldn’t vote for me because I was “just too conservative.”  I have changed my positions on a couple of issues—issues where the “facts on the ground” have shifted, or I’ve learned more about them—but my basic political philosophy is the same as it was in 1980, and I have old position papers to prove it. Yet today, I am routinely accused of being a pinko leftwing socialist elitist.

The point of all this is: words matter. Facts matter. Trust matters. When words cease to have content, when facts become matters of personal preference, the communication that builds trust becomes impossible.

And without a basis of trust, democracy is impossible.

I don’t know how we fix the fix we’re in right now, but I know we’d better figure it out, and soon.

Thank you.

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Talk About Cutting The Safety Net….

When you elect people who have very limited knowledge of government or the legal system, you get a lot of unanticipated and unfortunate consequences.

Trump is hardly the only self-proclaimed “genius” who is actually clueless; in fact, voters need to recognize that the real villain of this surreal moment we’re experiencing isn’t Trump–who is arguably too far out of it to even know what he’s doing–but the current in-over-their-heads gang of Congressional Republicans who are protecting and enabling him.

A recent, glaring example is in the combined impact of their much-touted tax “reform” bill and their proposals to dramatically cut America’s social safety net.

Republicans love to talk about the negative consequences of social welfare programs–the purported encouragement of “dependency,” the “unfairness” of taxing working folks to support laggards who are sitting at home eating bon-bons (and while they rarely say it out loud, there is usually a “wink wink” suggesting  that those laggards are disproportionately black or brown). Data and evidence–things foreign to their comprehension–dispel all of this, of course. For example, most adult food stamp recipients work full time, as do most non-disabled adults on Medicaid. There is absolutely no research supporting accusations that receipt of welfare produces dependency, and most people on welfare are white.

Even more irritating is Republicans’ repeated insistence that, if government would just get out of the way, poor people’s needs could be met by private and/or nonprofit charities, especially religious charities. When George W. Bush called on the “armies of compassion” to replace much of the welfare system as part of his “Faith-Based Initiative,” researchers (I was among them) pointed out that private charities didn’t have the resources to even come close to his goals–and most churches were barely keeping the pastor paid and the roof fixed.

As we’ve seen, facts are pretty irrelevant to this crew. Nevertheless, given their constant lip-service to American generosity and private-sector charity, you wouldn’t expect them to pass a tax bill that threatens to cripple those same efforts. After all, they are now proposing massive cuts to Social Security, Medicare and Medicaid–cuts they evidently assume will be made up by funds from the charities their tax bill is eviscerating, if they think about it at all.

Patrick Rooney is an economist at the Lilly School of Philanthropy at IUPUI, where I teach. (Full disclosure; I am adjunct faculty at the Lilly School.) I know  Patrick and his work, and he is a first-rate scholar. Here’s his analysis of what the tax bill means for charitable giving:

The tax-code overhaul that Republican lawmakers approved and Trump signed into law will raise the price of charitable giving for millions of Americans, surely reducing how much money the nation gives.

As an economist and a scholar of philanthropy who researches how public policies shape charitable giving, I anticipate that the tax tweaks will lead Americans and U.S. companies to donate roughly US$21 billion less per year to charity.

The link will take you to the article detailing the impact of the tax bill’s various provisions on incentives for charitable giving, and those details are instructive. But the real “take away” is the utter failure of Congressional Republicans either to connect the dots– or worse, to care about the harm they are doing to millions of Americans (most of whom are elderly or children) in order to further enrich their donors.

Those who aren’t “geniuses” like our President–aka mental midgets–are something even worse. They’re moral midgets.

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Telling It Like It Is

Charles Blow has used two of his recent columns in the New York Times to address racism; more specifically, the racism exhibited by Donald Trump and his base.

Although there has been a great deal of ink (or, more properly, pixels) devoted to analysis of the most recent eruption by our Vesuvius in Chief, Blow’s observations are so incisive, so devoid of the unnecessary niceties (typically employed by writers trying desperately to be fair to people undeserving of their solicitude), that they deserve wide distribution.

In the first column–written before the “shithole” eruption–Blow makes an important point about racism and the people who will continue to support Trump no matter how often he betrays his promises to them:

Trumpism is a religion founded on patriarchy and white supremacy.

It is the belief that even the least qualified man is a better choice than the most qualified woman and a belief that the most vile, anti-intellectual, scandal-plagued simpleton of a white man is sufficient to follow in the presidential footsteps of the best educated, most eloquent, most affable black man.

As President Lyndon B. Johnson said in the 1960s to a young Bill Moyers: “If you can convince the lowest white man he’s better than the best colored man, he won’t notice you’re picking his pocket. Hell, give him somebody to look down on, and he’ll empty his pockets for you.”

The entire column is well worth reading–and pondering. Among other things, it explains Trump’s pathological fixation on erasing anything and everything that Obama did.

Trump supporters love to describe his most vile pronouncements as evidence that he “tells it like it is.” But it is Blow who actually tells it like it is, in the wake of Trump’s “shithole” episode.

He begins with a definition:

Racism is simply the belief that race is an inherent and determining factor in a person’s or a people’s character and capabilities, rendering some inferior and others superior. These beliefs are racial prejudices.

Blow then points out–as many others have- that Trump fits that definition, that he’s a racist,  a white supremacist, a bigot. (In the same issue of the Times, David Leonhardt provides an exhaustive list of Trump’s blatantly racist statements.) But– as Blow also says– pointing that fact out is the easy part. The need to make his tenure as short as possible is equally obvious.

Most importantly, this November, voters must

rid the House and the Senate of as many of Trump’s defenders, apologists and accomplices as possible. Should the time come where impeachment is inevitable, there must be enough votes in the House and Senate to ensure it.

I am going to bold these next paragraphs, because his point is really important–and because it is insufficiently appreciated:

And finally, we have to stop giving a pass to the people — whether elected official or average voter — who support and defend his racism. If you defend racism you are part of the racism. It doesn’t matter how much you say that you’re an egalitarian, how much you say that you are race blind, how much you say that you are only interested in people’s policies and not their racist polemics.

As the brilliant James Baldwin once put it: “I can’t believe what you say, because I see what you do.” When I see that in poll after poll a portion of Trump’s base continues to support his behavior, including on race, I can only conclude that there is no real daylight between Trump and his base. They are part of his racism.

When I see the extraordinary hypocrisy of elected officials who either remain silent in the wake of Trump’s continued racist outbursts or who obliquely condemn him, only to in short order return to defending and praising him and supporting his agenda, I see that there is no real daylight between Trump and them either. They too are part of his racism.

When you see it this way, you understand the enormity and the profundity of what we are facing. There were enough Americans who were willing to accept Trump’s racism to elect him. There are enough people in Washington willing to accept Trump’s racism to defend him. Not only is Trump racist, the entire architecture of his support is suffused with that racism. Racism is a fundamental component of the Trump presidency.

A commenter to this blog recently protested when I wrote that racism had motivated the majority of Trump voters. I based that statement on research that has emerged since the election, but my youngest son points out that we really don’t need academic researchers to tell us what we all know. Trump’s campaign was unambiguously racist, therefore, those who voted for him fell into one of the only two possible categories: either they responded positively to his racism, or his racism didn’t bother them enough to make them vote for someone else.

As Blow says, there were enough Americans willing to accept Trump’s racism to elect him.

As my son says, you are what you are willing to accept.

Just telling it like it is.

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Evidence Can Be Such A Downer….

Last week in Indiana, as our legislature geared up for its short session, Governor Holcomb delivered his State of the State address. One of the major emphases of that speech was about the importance of worker retraining.

Gov. Eric Holcomb used his nearly 30-minute speech Tuesday night to set some lofty goals, primarily in the area of educating and training Hoosier workers.

He identified more than a million Hoosiers who need better skills and set a goal of educating or retraining 55,000 Hoosiers over the next year who didn’t finish college or don’t have a high school diploma.

Although the Governor’s emphasis upon jobs and attention to other actual governance issues represents a welcome change from his predecessor’s obsession with imposing his version of biblical obedience on citizens of Indiana, this focus on retraining ignores an inconvenient reality: data continues to demonstrate that these programs mostly don’t work.

A recent article in the Atlantic summarized our current situation.

The article begins by noting that the problem is very real: automation has decimated manufacturing employment; estimates are that nine out of ten manufacturing jobs have been replaced by automation since 2000. Trade (mostly with China) has cost America another 2.4 million jobs. Of the 1.6 million manufacturing jobs that were lost during the 2008 recession, only 200,000 came back.

It’s true that trade and automation also create jobs, but they are jobs calling for very different skills than those being lost.

Most jobs that are available–primarily in computer technology, health care, and high-skill manufacturing– require training beyond high school. But despite what the article calls “decades of investment” in job-retraining programs, numerous studies have found them to be ineffective.

One problem, according to experts, is that job-retraining programs “remain rooted in the industrial era.” They haven’t evolved with the economy.

Workforce-development officials and labor economists describe four main trends in the job market that make the road from unemployment to retraining more treacherous now than it was even a decade ago. These trends, according to observers, have turned the government programs to support dislocated workers into relics of the past.

Not only do we live in an era where the skills needed to keep up in any job are changing at a much faster pace than before, but states have added licensing requirements to an enormous number of occupations. According to some estimates, those licensing requirements have cost the economy some 2.85 million jobs nationwide. Nearly 30 percent of American workers need a license these days; in the 1950s, only 5 percent did.

Do we really need to license interior decorators, travel agents, painters and auctioneers?

Researchers have also determined that the speed of retraining is critical–being jobless for a year or more permanently hinders a worker’s chance of new employment. (Retraining is actually most successful if it starts before a worker leaves his old job, but few people have the benefit of sufficient advance notice to make that feasible.)

Finally–and this pains me, but I recognize its accuracy–retraining typically is offered through a college or university, and most laid-off workers, especially older ones, have minimal interest in starting or returning to college. Worse, most colleges take far too long to create or update retraining programs. (As I discovered when I joined the faculty at my own university, lack of urgency may be the defining factor of higher education–followed closely by lack of flexibility. Unfortunately, speed and flexibility are critically important to retraining.)

Perhaps the biggest obstacle of all is the “chicken and egg” character of the problem. As the Atlantic article concludes, workers aren’t likely to waste their time retraining simply to retrain. Unless there is a specific job at the end, they won’t bother.

As with so many of the issues we face in public administration, it’s more complicated–and daunting– than it seems.

As Chambers of Commerce endlessly reminds us, employers look to locate in places with an educated workforce. In the long term, we’d get a better return on our investment of tax dollars by increasing funding for public schools.

But this is Indiana. I won’t hold my breath.

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Penny Wise, Pound Foolish: Zillionth Example

Today I’m delivering a brief Treatise on Government (apologies to John Locke…)in the form of a case study.

Fifty years ago, when interstates were first constructed, two were built through an Indianapolis downtown that had been largely abandoned for the suburbs–a downtown dramatically different from today’s vibrant city center. The routing decisions made at that time divided neighborhoods, exacerbated public safety problems, and delayed the ensuing commercial and residential redevelopment of our downtown.

Fifty years later, those interstates and their bridges are deteriorated and require repair. The Indiana Department of Transportation (INDOT) has proposed to make those repairs, and in the process to further widen the interstate lanes and bridges and buttress them with enormous, dystopian concrete walls.

Thanks to the need for extensive and costly repairs, Indianapolis has a once-in-a-lifetime opportunity to dramatically improve a thoroughly dysfunctional system. A thoughtful revamping could improve traffic flow and restore community connectivity and walkability; it could also spur economic development that would significantly add to the city’s tax base. (Nothing to sneeze at, given our fiscal constraints.)

It is rare that a city gets an opportunity like this. Whatever decisions are made now will be in place for at least fifty to sixty years, so you would think that careful planning would be undertaken, to ensure that any project fixes current problems and is consistent with the city’s quality of life and transportation goals.

Thus far, however, both INDOT and the Mayor’s office have seemed disinterested in engaging in such a planning process, or considering anything other than a routine, “off the shelf” (and very expensive) repair and lane widening project that will simply lock the current problems into place.

In response to that disinterest, a group of planners, architects, landscape architects and residents who have made significant investments in the city center have come together to propose two potential alternatives to the currently proposed approach, and are urging INDOT to analyze and consider those alternatives.

Both alternatives would free up considerable acreage for commercial development that would add to the city’s tax base, while the plan currently being considered would substantially reduce the assessed value of a large number of properties, as well as the desirability of significant portions of downtown’s residential and historic neighborhoods. The alternatives would also mitigate noise and air pollution, which are a problem currently and which would be worsened by the addition of lanes.

When the current interstate routes were chosen, Indianapolis had no historic districts; today, those interstates disrupt five such districts. In our city, as elsewhere,  historic district designations have generated an enormous amount of investment. Property values have continued to rise due to the attractiveness, walkability and residential character of those districts.

We would be crazy not to protect these municipal assets.

Fifty years ago, mistakes were made. Indianapolis has a rare opportunity to correct those mistakes. It remains to be seen whether our city and state governments are willing to listen to the hundreds of residents and businesses that will be affected by the decisions being made–whether they will be responsive both to their citizens and to the data, and flexible enough to adjust a business-as-usual approach when the data indicates it will exacerbate those initial mistakes.

Why is this my “case study”?

I post a lot about national policies on this blog, and obviously, I think those policies are important. But decisions like those in my case study are where the rubber meets the road, as the saying goes. Everyday decisions, made by government agency employees and implemented by elected officials–Mayors and Governors–are enormously consequential for our day-to-day lives.

Providing disruptive and/or dysfunctional infrastructure, starving public schools of resources, failing to provide adequate public safety and other public services–all these things diminish our property values and degrade our quality of life. They’re important.

Hell, they’re critical.

Ultimately, that’s what governing is all about. It’s not glamorous.  It’s not about pomp and circumstance. It’s about the day-to-day grunt work necessary to provide a federal, state or local socio- political infrastructure that enhances the lives of citizens. I know Donald Trump doesn’t understand that, but most of the rest of us do.

Whether our state and local elected leadership recognizes the importance of these issues is an open question. When we know the answer, I’ll share it.


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