Management versus Leadership

Mayor Ballard’s much-debated 50-year contract with ACS to manage Indianapolis’ parking infrastructure squeaked through the City-County Council, thanks to the deciding vote cast by Council President Ryan Vaughn, who refused to recuse himself even though his law firm represents ACS.

As a national commentator wrote to Bill Hudnut after that vote, the fact that Indianapolis gave an insider a sweetheart deal is less distressing than the fact that this transaction was yet another piece of a longer-term trend. “When you were Mayor, it seemed to me that the community leadership was really committed to downtown and the City, to the point where they even invested their own cash to make it happen, such as the corporations that helped fund Circle Centre Mall. Today, it’s pretty much a portion of the community elite using government simply to pull money out of the City.  I’m not sensing that there’s the same commitment to the City and its future as there once was.”

My husband and I both served in the Hudnut Administration (we met there), and we can still recall the energy and excitement of being part of a team that was working to create a new Indianapolis.  We were partners with local business and civic leaders who were equally invested in that future.

A local civic leader I admire believes there is an important distinction between leadership and management: as he notes, cities must operate in a businesslike fashion, but they aren’t simply businesses requiring managers.  Leaders understand that a city is the sum of the human values that make it up, the values that give cities their character, their “soul.”

For those who believe that there is no such thing as a city soul, or an identifiable civic culture, who think that this is all soft-headed romanticism, Neal Peirce has news for you: Civic culture drives economic development and fiscal health.

“We know the old and familiar way—grant tax subsidies or other special favors to nail down new office or factory prospects. Local tax bases take a hit and all taxpayers end up subsidizing the favored businesses. But to draw both investment and talented individuals—demonstrably the base of strong economies in today’s globalizing world—cities might focus more intensely on the qualities that most prominently build residents’ attachments to their communities.”

Peirce cites a key finding from three years of Gallup polling: what drives attachment to a community is not “the usual suspects” like jobs, the economy or even public safety.  While these things are important, “soft” quality of life factors—social offerings, openness, aesthetics and education (especially the presence of colleges and universities) drive attachment.

Communities scoring well in these categories also have higher rates of economic growth. The theory is that when people feel more attached to their communities, they spend time and money there, are more productive, and tend to be more entrepreneurial.

Such communities develop when people elect leaders concerned with the greater good, rather than managers interested in cutting deals with favored insiders.

Park It

Mayor Ballard’s proposal to privatize the city’s parking continues to spark bipartisan concern. Last week, the Sunday Star ran a “point-counterpoint” between Deputy Mayor Michael Huber, the proposal’s architect, and Aaron Renn, a respected urban affairs expert who has criticized it. Star editor Dennis Ryerson noted that many open questions should be answered before the City-County Council makes a final decision.

What are those questions?

Why would any city turn over an important part of its infrastructure to any private company for fifty years? Even if the deal were less one-sided fiscally, decisions about where to place meters, how to price them, what lengths of time to allow and so on have an enormous impact on local businesses and residential neighborhoods. They are decisions requiring flexibility in the face of changing circumstances; they are most definitely not decisions that should be held hostage to contracting provisions aimed at protecting a vendor’s profits.

Why would we enter into a contract that will add significantly to the costs of downtown development? Indianapolis has worked hard to encourage construction of hotels, retail establishments and residential units in our urban core. Often, that construction interrupts adjacent parking. Now, the city can choose to ignore that loss of parking revenue, or to charge the developer, based upon the City’s best interests. This contract requires that ACS be paid whenever such interruptions occur. It has been estimated that such a provision would have added over two million dollars to the cost of the current legs of the Cultural Trail.

Why ACS? Much has been written about the problems with Chicago’s parking privatization, but far less about ACS’ track record in places like Washington, D.C., where an audit documented mismanagement, overcharging, over-counting of meters, and the issuance of bogus tickets (ACS gets all the revenue for tickets). Washington lost $8,823,447 in revenue and experienced a twenty-fold increase in complaints from the public. And it wasn’t just D.C. Police officers in Edmonton, Canada, were tried for accepting bribes from ACS, and a few years ago, the company’s CEO and CFO stepped down after admitting to $51 million in stock fraud. Why enter into such a disadvantageous deal for so long a term with a company having so troubling a track record?

One of the problems with privatization in general, as we learned during the Goldsmith administration, is that it leads to speculation about cronyism and political back-scratching. In this case, the Mayor’s personal advisor is a registered lobbyist for ACS through Barnes and Thornburg, the same law firm that employs the President of the City-County Council. Whatever the facts of the situation, those relationships raise an appearance of impropriety.

Finally, why not simply retain control of our infrastructure, and issue revenue bonds for the necessary improvements? Interest rates are at a historic low, making it an excellent time to do so. If this administration simply can’t manage parking, create a Municipal Parking Authority, as Councilor Jackie Nytes has suggested.

However we proceed, we should park this proposal. Permanently.

Comments

When Will They Ever Learn?

One of the problems with highly ideological politics of the sort we have these days is that there is no Republican or Democratic way to pave streets and pick up garbage. At the local level, very few voters care whether the Mayor is pro-life or pro-choice; they are much more likely to rate their political leaders on such decidedly non-partisan and practical matters as police protection and snow removal. 

Here in Indianapolis, that homely truth is apparently unknown to Mayor Ballard. Snow removal last year was abysmal; you would think that our Mayor might have used the summer to correct the problems preventing acceptable snow removal. Evidently not.

At 8:00 a.m. this morning, I approached the interection of 15th and College. Now, living downtown, I’m used to MY streets, at least, being plowed and/or salted. Since traffic coming into the regional center is a given, past administrations have taken care of the major streets in the mile square no matter how well or poorly they did elsewhere. This morning, however, with a mere 2″ of snow, traffic was crawling down College on a sheet of ice. I saw no city trucks anywhere during my (admittedly short) commute. I also saw no evidence that there had ever been trucks–not on College, not on Central (!!), not on Michigan. It wasn’t until I reached the IUPUI campus that I saw signs of snow removal–courtesy of IUPUI’s buildings and grounds folks.

This is unacceptable. It’s bad enough when the Mayor bills his junkets as “Economic Development” even though he takes his wife and NOT his Deputy Mayor for economic development. It’s bad enough that he has taken all sides in the debate over broadening the smoking ordinance. The LEAST he could do is see to the nuts and bolts of municipal governance–the basic tasks we expect any Mayor to discharge.