The comments over the past couple of days have been weighty (and a bit heated), as readers have debated serious issues and explored consequential attitudes. I haven’t participated in those discussions, although I’ve followed them, because I had to fly to Washington, D.C., on Thursday for business meetings.
That trip once again involved something very trivial but very annoying, something that really does drive me nuts–partly because I just don’t understand it. Not a “heavy” issue, just an aggravating aspect of modern American life.
Here’s the thing: if you drive down America’s highways, you pass sign after sign advertising inexpensive motels. Many offer free breakfasts; more offer free wi-fi.
When I attend conferences at fancy, expensive hotels, however, as I did on my quick trip to D.C., I am almost always charged for wi-fi. At the J.W. Marriott it was 12.95 per day for the privilege of connecting my laptop to the internet.
Can anyone explain to me why a Comfort Inn on the interstate charging 39.95 a night can offer free internet, but a “chi chi” hotel charging 350+ a night feels entitled to nickel and dime its patrons for the privilege of doing digital business?
Granted, this is what we might call a “First World” problem. But it is very irritating.
Any hotel owners out there with an explanation?