Among the opinion writers I read more or less regularly, David Brooks stands out as one of the most annoying. Three times out of five (okay, that’s just a statistical guess), I find him patronizing, preachy and un-self-aware. But then, in those other two columns, he addresses real issues and does so perceptively.
The column that prompted today’s post is one of the latter. In it, Brooks considers what he calls the “growing bureaucratization of America.” His first paragraph sets out his thesis/observation:
Sometimes in this job I have a kernel of a column idea that doesn’t pan out. But other times I begin looking into a topic and find a problem so massive that I can’t believe I’ve ever written about anything else. This latter experience happened as I looked into the growing bureaucratization of American life. It’s not only that growing bureaucracies cost a lot of money; they also enervate American society. They redistribute power from workers to rule makers, and in so doing sap initiative, discretion, creativity and drive.
As regular readers of this blog know, a couple of years ago I retired from a position as a college professor, a cog in what has to be one of the most prominent examples of the trend Brooks is exploring–a university. I still recall a conversation with a colleague who had preceded me in the trip from “real life” job to the groves of academe. She warned me that what would drive me insane was the utter lack of urgency I would encounter. She was right–if an identified problem was considered really urgent, it might get addressed in a year or two. Universities are very bureaucratic.
Brooks proceeds to provide the requisite overview:
Over a third of all health care costs go to administration. As the health care expert David Himmelstein put it in 2020, “The average American is paying more than $2,000 a year for useless bureaucracy.” All of us who have been entangled in the medical system know why administrators are there: to wrangle over coverage for the treatments doctors think patients need.
The growth of bureaucracy costs America over $3 trillion in lost economic output every year, Gary Hamel and Michele Zanini estimated in 2016 in The Harvard Business Review. That was about 17 percent of G.D.P. According to their analysis, there is now one administrator or manager for every 4.7 employees, doing things like designing anti-harassment trainings, writing corporate mission statements, collecting data and managing “systems.”
He also acknowledges the pre-eminence of higher education in the bureaucratization of American life. The following paragraph didn’t surprise me:
This situation is especially grave in higher education. The Massachusetts Institute of Technology now has almost eight times as many nonfaculty employees as faculty employees. In the University of California system, the number of managers and senior professionals swelled by 60 percent between 2004 and 2014. The number of tenure-track faculty members grew by just 8 percent.
The rest of the column is devoted to multiple examples of bureaucratic growth and a wide variety of mostly unfortunate and worrisome consequences.
Brooks doesn’t address what is impelling the growth of bureaucracy, or what steps we might take to reverse it. He also doesn’t address what I have long thought to be a glaringly selective response to the phenomenon: Americans are absolutely obsessed with the ways bureaucracy impedes and complicates the work of our various government agencies–but seem not to recognize that the same situation impedes the efficient operation of corporations, large nonprofit organizations and educational institutions.
Sociologists and anthropologists can probably shed light on the reasons for the nation’s increasing bureaucratization. My own hunch–and it’s only a hunch–is that it’s prompted in part by what Brooks calls a desire for “safety first,” a desire to avoid possible dangers. (I also have a sneaking suspicion that it represents a reaction to America’s very litigious society–an effort to avoid the threat of lawsuits by demonstrating the lengths a company or organization has gone to avoid various foreseeable harms.)
Brooks thinks that resentment of the increasingly bureaucratic nature of our society is one of the things motivating MAGA folks. Maybe–although most credible studies attribute pro-Trump MAGA sentiment primarily to racial grievance, not a more generalized impatience with bureaucracy. (MAGA attacks on universities and corporations are focused on that hated DEI, after all, not the number of administrators and managers.)
I tend to think that the growth of bureaucracy is a phase–something that will abate when, and if, civil society sorts itself out and Americans grow up. Think of today’s America as a teenager, needing rules and structure to balance out those raging hormones….