Paywall Decisions

Last year, after 50+ years as a subscriber, I stopped taking the Indianapolis Star. My reasons were the same as those of the large numbers of other people who have decided to forgo the morning ritual–there is very little “there” there anymore.

The Star and other daily newspapers are in a death spiral, partially due to circumstances beyond their control, and partly due to really poor decisions about how to cope with those circumstances. By now, we can all recite the litany of change: the Internet brought other news sources to our fingertips, mostly for free; Craig’s List cost newspapers a billion dollars a year in classified advertising revenue.  The existing business model simply disappeared.

Meanwhile, big chains like Gannett had gobbled up the dailies, paying inflated prices with borrowed money. Between the competitive changes and the massive debt, bottom lines suffered. So the new owners did what businesspeople do in such situations–they cut employees. Newsrooms have been decimated over the past decade. And the result was–duh!–less news. And with less news came less reason to buy the paper in the first place.

I stopped subscribing when I realized I could read the paper in less than five minutes. I do scan the (very poorly designed and proofed) website from time to time, in case there is actually local news reported. I don’t miss the diet tips, the pictures of someone’s kitchen, or the celebrity “news” and similar items reprinted verbatim from national sources. Such material is widely available. What I keep hoping I’ll find is actual reporting about Indianapolis and Indiana–especially informed reporting about state and local government. There hasn’t been much of that, unfortunately–and we are seeing what happens when a community loses its “watchdog.”

The Star is now instituting a paywall. The question is whether there is enough content left to merit a 12./month charge. At my house, we willingly pay for the New York Times, because the content justifies the charge. We’ve decided to see if the electronic version of the sad remnants of what used to be a real newspaper is worth even twelve bucks a month.

Stay tuned….

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Will the Last Reporter Please Turn Out the Lights?

The title of this post is the title of the textbook I plan to use in the fall, in my class on Media and Public Affairs. Unfortunately, the message it conveys–traditional media is dying–gets truer every day.

Yesterday, the Indianapolis Star announced that 60 employees were being let go. This is in addition to prior downsizing that has already resulted in a newspaper hardly worth the name.

Of course, the Star is not alone; its parent company, Gannett, has cut jobs across the board (while awarding its CEO a bonus of 1.25 million and doubling his salary just last March).

Without going into my usual rant about corporate ownership of the media, and the huge, unnecessary debt acquired during those acquisitions, let me simply share a personal anecdote that illustrates what’s wrong with trying to “save” newspapers by cutting staff.

A couple of weeks ago, I went online, and finally stopped my subscription to the Star. Someone from the sales office called, and offered me a discounted price if I would continue my subscription (clearly, they need to be able to show advertisers numbers–they’d probably have given it to me free if I’d asked). I said thanks but no thanks, at which point the salesperson asked why I was discontinuing the paper after so many years. I explained that I no longer found much worth reading in it–the paper was thinner every day, the proportion of actual news to “human interest” and “how to” stories was unacceptably low, and coverage of local and state government had become totally inadequate. With respect to national news, by the time the Star ran the few items that still made it into the paper, I’d already heard or seen them.

In short, there is no longer any “there” there.

Cutting staff will simply exacerbate this vicious downward cycle, and hasten the day that the newspaper simply ceases publication. When that day comes, I am pained to admit that there will be little of value left to lose.

The bigger question is: what will take its place? How can we rejuvenate journalism? There are more and more outlets–web sites, blogs, cable TV, radio–offering various kinds of information of widely varying quality, but there is on balance more noise, more celebrity gossip, more emphasis on sex and scandal, and less and less actual news. The question–to which we seemingly have no answer–is “who will watch local, state and national governments? Who will tell us the things we truly need to know if we are to be informed citizens?

What will happen when the last reporter turns out the lights?

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